This book provides expert guidance on using feedback as a performance improvement tool.

This edition includes new information on how gender and generational differences can impact employees' expectations and how well feedback is received.

Deals with fundamental processes of feedback; problems with delivering feedback across social divides such as race; feedback in organisational settings, helping professions, and personal relationships. Hornsey, Uni of QLD.

Deals with fundamental processes of feedback; problems with delivering feedback across social divides such as race; feedback in organisational settings, helping professions, and personal relationships. Hornsey, Uni of QLD.

This book will guide you through learning how to receive critical feedback, developing skills for self-talk, understanding how to give constructive feedback effectively, and handling special problems.

Effective feedback, whether it's meant for your boss, your peers, or your direct reports, is built around three ideas.

First Published in 2008. Routledge is an imprint of Taylor & Francis, an informa company.

This book provides expert guidance on using feedback as a performance improvement tool.

This guide includes tips, dos and don'ts, and "In Focus" features on what to do in a particular situation, plus real-life case studies demonstrate how to plan a speech, select the right visual support, and use body language.

This book is designed to help readers improve their skills in giving and receiving feedback in the workplace.