Inspiring stories, practical tips and guides, and behind-the-scenes content from Help Scout's publication for founders and leaders who are growing businesses ...
People also ask
What is Help Scout used for?
Help Scout is a dedicated customer support platform built for growing teams to deliver best-in-class customer service.
Is Help Scout free?
Help Scout's pricing uses a subscription model and charges per user. Annual and monthly subscription plans are available—businesses save 20% if annual billing is selected. Standard is $20 USD per user per month billed annually. Plus is $40 USD per user per month billed annually.
Who owns Help Scout?
Our Story. In 2011, Help Scout founders Nick, Jared and Denny were building websites and apps for clients. One of the apps they built took off unexpectedly, and their shared inbox was soon overflowing with requests.
What companies use Help Scout?
Company | Country | Employees |
BRUNA The Label brunathelabel.com | Austria | 12 |
Tenna tenna.com | United States | 116 |
Yoast B.V. yoast.com | Netherlands | 1 |
Big Brand Tire & Service bigbrandtire.com | United States | 210 |
Get tips and advice on delivering exceptional customer service, engaging and delighting your customers, and building a customer-centric company.
Nov 20, 2022 · A value proposition is a simple statement that summarizes why a customer would choose your product or service. It communicates the clearest ...
Get tips and advice from experienced support pros on delivering great customer service, building a career in support, and leading a support team.
Apr 4, 2023 · Read about five examples of great customer-oriented companies, and learn what practices you can put in place to get better yourself.
Read our release notes to see what new features are coming to Help Scout and learn more about Help Scout's values, processes, and culture.
Customer Feedback: Why It's Important + 7 Ways to Collect It
www.helpscout.com › blog › customer-f...
Nov 20, 2022 · Customer feedback helps companies understand the experiences and needs of their community. Here are ways to collect your customers' ...
Jun 25, 2023 · Explore the 21 essential customer skills skills every customer support pro needs to develop. From problem-solving to clear communication, ...
Apr 13, 2023 · Help Scout Blog. Tips and actionable content. Help Scout Blog ... “Great product, runs fast and the support is excellent!” Nice ...