I'm trying to find a way to report on duration of a task that starts with our service desk assignment group and moves to another group. In other words, average ...

Jan 19, 2024 · Hello, I have scenario where I have one custom table it contains diff. request . Each request has 25 task. Each task is creating from diff.

Hi , I have a integration with 3rd party when ever ticket will trigger to 3rd party there is a one unique field like correlation so that field value need to ...

Hello All, I have a requirement to create a script that will automate the creation of a catalog request. When a new user is created on the sys_user table with ...

Hi All, I have a requirement to set Planned start date & end date to the next day If change request has created After 6PM CST otherwise need to set same day ( ...

Sep 29, 2023 · Hi , I believe it's not recommended to use several instances into 1 tenant. In the docs it is mentioned you should use a development/test ...

I have created an assignment rule in my instance. The conditions are as below. If the request type is application in the service catalog, then I should assign ...

I have one catalog client script where it was using getReference to fetch the field. But I should replace that using Glide AJAX call. Can anyone pls help me out ...