What is the best holistic strategy for gathering, sharing, and implementing customer feedback? Inside you'll find actionable tactics to implement a customer ...
HubSpot's customer feedback software lets you learn what your customers really think with custom surveys and feedback collection tools. Tailor your surveys with ...
People also ask
What is HubSpot feedback?
HubSpot's customer feedback software lets you learn what your customers really think with custom surveys and feedback collection tools. Tailor your surveys with a wide range of question types and a customizable template.
How do you check customer feedback?
Email is a great tool for collecting and measuring customer feedback. By sending customer satisfaction surveys, NPS surveys, transactional feedback emails, and requests for reviews or feedback, companies can gather valuable information about customer sentiment.
How do I contact HubSpot customer service?
Or call us at +1 888 482 7768 to get your questions answered right now.
How do I create a customer satisfaction survey in HubSpot?
Create a custom survey
1
In your HubSpot account, navigate to Automations > Surveys.
2
In the upper-right, click Create survey.
3
Select the delivery method: Email: the survey will be sent via email to your customers. ...
4
Click Create.
5
Click the edit pencil icon at the top to give your survey a unique name.
5 Free Customer Satisfaction Survey Templates. Easily measure customer satisfaction and begin to improve your customer experience. Template ...
Feb 20, 2024 · Set up and conduct a customer satisfaction survey to measure how customers felt about an experience they had with your business.
All of HubSpot's Customer Feedback tools, in one place. ... Easily measure customer satisfaction and begin to improve your customer experience.
In addition to customer support and customer satisfaction surveys, you can create custom feedback surveys to send to your contacts. These surveys can have ...
Feb 20, 2024 · Learn how to set up and send a customer support survey to hear from your customers about their support experience with one of your reps.
May 29, 2023 · Learn how to analyze your customer loyalty and support feedback to track trends and performance over time, as well as make improvements.
Jun 28, 2023 · Find answers and general information quickly about the customer feedback tool in HubSpot. Customer loyalty surveys (NPS). What is NPS?
Jul 10, 2023 · Hi, We currently do not have a simple, centralised way of managing, synthesising and storing customer feedback in HubSpot.